For the Well-Being of People in the Fishing Industry

Patrick Jacques is empathetic, motivated, and a good listener. He’s probably the very first “dock worker” in Quebec. At a time when the fishing industry is undergoing serious upheaval, he is reaching out to people in the Côte-de-Gaspé MRC to offer them a helping hand. What does his work involve? How does he support fishers, the fishing industry, and those around them? And what’s his advice for reducing anxiety and helping us take care of ourselves? We caught up with him to find out.

Patrick, who trained as a specialized instructor, has been a psychosocial outreach worker in the fishing industry for the Convergence organization since March 2024. His role? “It’s to be a pivotal person who acts as a link between people, resources, who facilitates access to services for people in the fishing industry, but also for anyone else in the community who needs help from 16 to 99 years old, men and women. I make referrals and provide support,” he explained.

Why Focus on the Fishing Industry?

Patrick’s position was recently created under a tripartite agreement between Convergence, the MRC de La Côte-de-Gaspé (as part of the Démarche intégrée en développement social de La Côte-de-Gaspé), and Santé publique du CISSS de la Gaspésie. The goal? To offer specific assistance to people affected by the difficulties experienced in the fishing industry. Because it meets a real need.

This is what Patrick has observed in his discussions with local people. “Honestly, fishers are under a lot of stress. Yes, there are the quotas: they can’t fish as much as in other years. But there’s also the lack of resources. They go fishing and there are fewer shrimps, fewer fish. It’s a reality that causes a lot of stress, because it’s their livelihood. Some feel responsible for their team, and who are there for their families too. It puts a lot on these people’s shoulders. There are also a number of fishers who are selling their licenses and boats and starting from scratch. It’s stressful for them too,” he explained.

How does he help people experiencing this anxiety? “By listening to them. Like anyone else, they can experience difficulties. I work with them to try and find solutions to what they’re going through, to reduce their stress. It could be a job search, for example, for people who no longer want to work in the fishing industry. Or it could be a health need: I’ll help them get access to a family doctor. By helping them reduce their stress, they’re able to concentrate more on their work. It lowers tension,” he added.

The Work of a Dock Worker

A psychosocial outreach worker position dedicated to the fishing industry didn’t really exist before now. So how was Patrick initially received in the community? What did people think of his arrival? “I was really well received, both by the people on the docks and by the group of captain-owners. When I arrived there everyone was very happy to see me. Things are going very well. Working with them has been wonderful. From the very first week, they called me the “dock worker.” That means people really identify me with the fishing industry. It’s really appealing,” he replied.

“Since I started, I’ve realized that it’s really obvious that people in the fishing industry need support and action. I intervene and guide them towards services. It motivates me as an outreach worker. I’m more than where I belong, I realize that,” Patrick continued, when asked how he feels about his new role as dock worker. Because, clearly, he’s making a difference to the people he’s helping.

What are his workdays like? “I spend a lot of time on the docks in the Rivière-au-Renard area. I’m not going to talk to the fishers all the time, because they’re working, but the important thing is that they see that I’m there and know that I’ll be there when they need me. I walk around the area. I’ll soon be getting a sticker to identify myself, so everyone will know that I’m the psychosocial outreach worker for the fishing industry, which will make my job easier,” he explained. He added that he is also working to create links with existing services and organizations to support fishers on a broad basis. “I’m talking about fishers, but there’s also the factory workers,” he pointed out.

Advice to Enhance Our Well-Being

If Patrick had just one piece of advice for reducing anxiety and promoting well-being, what would it be? “Communication,” he replied.

“Talk about your problems, your reality. Sometimes it may seem trivial, but talking about it can provide a different perspective and lead to solutions that the person might not have thought of. It can reduce stress,” he continued. He added, just because we don’t see solutions to our problems doesn’t mean they don’t exist. “It can be really beneficial to seek outside help and support, whether it’s from our loved ones, from me, or from other organizations or services,” he explained.

Because communicating and confiding in others, feels good.

 

Do you need help and would like to speak to an outreach worker? You can contact Convergence at 855 866-4455 or contact Patrick directly at 418-967-8990.

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Lull in the Storm: An Anchor for Better Health

Some of us experience moments when everything goes sideways, when we are feeling helpless, in a state of crisis. And at such times, it is important to seek help, for example, in one of the region’s mental health shelters, like Centre Accalmie. “The understanding, the interest shown in me, the active listening: my stay was a great help. My counsellor was like a spark for me,” explains Louis, who found help from this organization when he was going through a depression episode. How does Centre Accalmie help people? We discussed this with Dominique Bouchard, General Manager of Centre Accalmie and President of the Regroupement des organismes communautaires et alternatifs en santé mentale de la Gaspésie-Îles-de-Madeleine (ROCASM-GÎM).

What is the Centre Accalmie?

The name Accalmie immediately brings to mind a moment of peace, when light reappears, and solutions illuminate problems and difficulties. And that’s exactly what Centre Accalmie aims to offer: an emergency shelter for people in difficulty. It is located in Pointe-à-la-Croix, “in a calm, restful environment, on the riverbank, where you can relax and give yourself the resources you need to get better,” explained Dominique.

Centre Accalmie receives people living with “mental health problems, addictions, difficult family situations, people who have been through the justice system, who are homeless, or who are experiencing severe and serious disorders,” mentioned the General Manager.

The house accommodates 8 beds and benefits from a solid team of qualified professionals who offer support and coaching.

At Centre Accalmie, “we start from the person’s experience to offer them a space to explore what they’re going through and give them the tools to make things better. We use alternative practices and try to cover all the areas of a person’s life,” she explained.

Fill up your Toolbox

And if someone asks for help at Centre Accalmie, what can they expect? “The average stay is 15 days. Each person has a designated caseworker and will meet with him or her 4 to 5 times a week, unless there is a crisis, in which case it would be more often. The person seeking help must be 100% involved. We develop an action plan to help them determine what they are looking for at Centre Accalmie: what they want to work on or eliminate from their lives,” Dominique stated.

She explained that the centre offers a framework, a structure “for getting back into good living habits. You have discussions, walks, meetings with your caseworker and creative activities.”

For example, drawing and singing workshops are offered to our guests. “There are some for whom this really resonates with them. We try out different things like that to fill the toolbox of people who come to our shelters,” she said.

Centre Accalmie also offers life within a group. “I often hear laughter in the house. The group discussions and activities mean that people will help each other. It is also part of the process to exchange with others, to get to know something new. Sometimes, it is through contact with others that people say to themselves: Okay, I will roll up my sleeves, I too can make something of my life,” she added.

Help that Reaches Out to Men

At Centre Accalmie, 2 out of 3 people who come for help are men. Why is that? “I think men come here because they get fast, concrete service. They get shelter and we take real action to help them overcome their difficulties. We tell them the truth. We listen. We are in the real world. The men say to us, “It’s great because you welcome us without judgement, we feel welcome as we are,” replied the General Manager.

“I’ve had a lot of testimonials from people saying to me: if I hadn’t found the Centre Accalmie along the way, I wouldn’t be here today. It speaks volumes,” she confided.

“Asking for help takes a lot of courage. I often say: you had the courage to knock on our door, you should be proud of yourself. We are here to help you through this crisis,” she added.

Strategies for Taking Care of Yourself

Welcoming, understanding and committed, Dominique clearly takes people’s well-being to heart. So, we asked this specialist in the field of helping relationships for some simple, everyday tips on how to take care of ourselves and our mental health. The Centre Accalmie web site offers a few tools which, among other things, focus on leisure activities as a way of taking a break from everyday problems and feeling good. Taking free drawing classes, listening to pleasant music, or filling in a gratitude booklet are just a few examples.

Dominique also presents a tool that she leaves at people’s disposal at the Centre Accalmie. A small card (in French) that you can print out, cut out and leave in your wallet. The card says something important to remember: we are never alone. No matter where we are, there is someone available to listen to us in a caring, non-judgmental way. Free, confidential help is available at all times. Several helpful resources are presented on this card, including these.

And of course, if you feel that you are in a crisis and need to find guidance and support to get better, please contact the Centre Accalmie.

“If I ever feel the need to talk to someone I trust and who is a good listener, I make a promise to myself… I will call! Now I know that there is no shame in seeking help if my tools are not enough,” said Mathieu, who has used the Centre Accalmie services.

Help is available. There will always be a hand willing to reach out to you. Dare to take it.

To Learn More About ROCASM-GÎM

Center Accalmie is not alone. Other mental health organizations in the region offer the same kind of services, or complementary ones. They are members of the Regroupement des organismes communautaires et alternatifs en santé mentale de la Gaspésie-Îles-de-Madeleine (ROCASM-GÎM). Shelters and day centres are included among the member organizations: Centre Émilie Gamelin,  CRRI, Centre communautaire l’Éclaircie, La Maison à Damas, La Passerelle, Le Sentier de l’Espoir, Groupe d’action sociale et psychiatrique des monts (GASP) and, of course, Centre Accalmie. There is also the Droits et Recours Santé Mentale Gaspésie-Les-Îles and Nouveau regard, a regional organization for loved ones of people with mental health problems.

To learn more about ROCASM-GÎM, you can view the presentation videos on this page (in French).

 

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